PT Citrabuana Indoloka

• 2.0 The Company is an enterprise engaged in the trade of inspection and testing. As such, it:
• 2.1 carries out such standard services as are referred to in General Condition 6;
• 2.2 renders advisory and special services as may be agreed by the Company and as referred to in General Condition 7; and
• 2.3 issues reports and/or certificates as referred to in General Condition 8.

• 4.1 the Principal’s specific instructions as confirmed by the Company;
• 4.2 the terms of the Company’s Standard Order Form, Sample Submission Form and/or Standard Specification Sheet if used;
• 4.3 any relevant trade custom, usage or practice; and
• 4.4 such methods as the Company shall consider appropriate on technical, operational and/or financial grounds.

• 5.1 All enquiries and orders for the supply of services must be accompanied by sufficient information specifications and instructions to enable the Company to evaluate and/or perform the services required
• 5.2 Documents reflecting engagements contracted between the Principal and third parties, or third parties’ documents, such as copies of contracts of sale, letters of credit, bills of lading, etc., are (if received by the Company) considered to be for information only, without extending or restricting the mission or obligations accepted by the Company.

• 6.1 quantitative and/or qualitative inspection;
• 6.2 inspection of goods, plant, equipment, packing, tanks, containers and means of transport;
• 6.3 inspection of loading or discharging;
• 6.4 sampling;
• 6.5 laboratory analysis or other testing; and
• 6.6 surveys and audits.

• 7.1 supply of technicians and other personnel;
• 7.2 pre-shipment inspection under government mandated import or customs schemes; and
• 7.3 advisory services.

• 8.1 Subject to the Principal’s instructions as accepted by the Company, the Company will issue reports and certificates of inspection which reflect statements of opinion made with due care within the limitation of instructions received but the Company is under no obligation to refer to or report upon any facts or circumstances which are outside the specific instructions received.
• 8.2 Reports or certificates issued following testing or analysis of samples contain the Company’s specific opinion on those samples as received only but do not express any opinion upon the bulk from which the samples were drawn. If an opinion on the bulk is requested special arrangements must be made in advance with the Company for the inspection and sampling of the bulk.

• 9.1 ensure that instructions to the Company and sufficient information are given in due time to enable the required services to be performed effectively;
• 9.2 procure all necessary access for the Company’s representatives to enable the required services to be performed effectively;
• 9.3 supply, if required, any special equipment and personnel necessary for the performance of the required services;
• 9.4 ensure that all necessary measures are taken for safety and security of working conditions, sites and installations during the performance of services and will not rely, in this respect, on the Company’s advice whether requested or not;
• 9.5 take all necessary steps to eliminate or remedy any obstruction to or interruptions in the performance of the required services;
• 9.6 inform the Company in advance of any known hazards or dangers, actual or potential, associated with any order or samples or testing including, for example, presence or risk of radiation, toxic or noxious or explosive elements or materials, environmental pollution or poisons; and
• 9.7 fully exercise all its rights and discharge all its liabilities under any related contract whether or not a report or certificate has been issued by the Company failing which the Company shall be under no obligation to the Principal.

Critical Clause:

• Company liability limited to maximum 10x related service fee or USD 15,000, whichever is lower
• No liability for indirect loss claims including loss of profits, future business, production, or contract cancellation
• Samples remain Customer property. Company not responsible for damage, contamination, or loss of samples
• Liability limit may be increased with payment of additional fees

• Timely payment within 30 days of invoice date
• Late payment interest at 18% per annum
• Customer not entitled to withhold or defer payment due to disputes, counterclaims, or demands
• In case of Customer financial difficulties, Company may suspend services without liability